Effective Date: 21 July 2025

1. Use of the Website

By accessing our website, you confirm that you are at least 18 years old or are accessing it under the supervision of a parent or guardian.

2. Products and Orders

All our products are handcrafted using premium quality leather. Each item is made to order and may vary slightly due to its artisanal nature.

By placing an order, you agree that:

  • Full payment is required to confirm your order.
  • All orders are subject to availability and acceptance by The Handcrafted Elegance.

3. Pricing

Prices are listed in INR (₹) and may be converted to local currencies for international customers. Prices are subject to change without notice.

4. Payment

We accept UPI, Credit/Debit Cards, and Net Banking. All transactions are processed securely via Razorpay. We do not offer Cash on Delivery (COD).

5. Delivery

Our standard dispatch timeline is 2–3 weeks from the date of order confirmation. Shipping timelines may vary based on location and international customs.

6. Returns and Exchanges

Returns are accepted within 7 days of delivery, only if the product is unworn, with sole finishing intact. We offer exchange or store credit only. The customer bears the return shipping cost.

7. Intellectual Property

All content on our website—including images, text, designs, and logos—is the property of The Handcrafted Elegance. Use or reproduction without permission is prohibited.

8. Limitation of Liability

We are not liable for any direct or indirect damages arising from the use of our website or products.

9. Governing Law

These terms are governed by the laws of India, and any disputes shall be resolved under the jurisdiction of Indian courts.